Terms & Conditions


Natures Happiness may alter these Terms & Conditions at any time and they will be effective immediately they have been entered into the Natures happiness website. It is your responsibility to check the Terms & Conditions on a regular basis.


In accepting these Terms & Conditions, it is deemed that they have been read, understood and accepted by you, upon your usage and order placement at this site.

If you do not agree to these conditions, you should leave this site immediately.


Natures Happiness and this webpage and any product purchased is governed and complies with the laws of Queensland. 


You agree to submit to the exclusive jurisdiction of the courts of Queensland in relation to any dispute about or arising under the Terms of Use.



Disclaimer: Information and links



The information that Natures happiness provides is only to be used for information purposes.

Natures happiness does not warrant, and shall have no liability for loss, damage or outcomes from using the information provided by Natures happiness, at this website, or linked to or from this website.

Any information used is purely at the user's own risk.


The content on this Site may include links to our associated websites, but also to other third party websites that are not operated by us. We have not reviewed any of the third party websites linked to this Site and are not responsible for those third party websites and their content. We do not endorse any linked third party websites or the products or services that are provided at those sites. The content on the linked third party websites may change over time. You should check the terms and policies of the linked websites. The inclusion of any link or advertisement to any third party website does not imply that we endorse the linked site or the subject matter of the advertisement.


Disclaimer: Content on this site


While we attempt to ensure information on this Site is accurate and current, the information is not reviewed by medical experts and it may not be appropriate for you and your circumstances. The content on this Site should not be substituted for individual medical advice. You should not use the information contained on this Site to diagnose a health or medical condition or problem, or alter, commence or delay any medical treatment. You should always check with your healthcare professional before relying on any information posted on this Site.


By visiting and using this Site or purchasing a Product, you acknowledge that we have provided you with the following information:


infant and follow-on formula products should be used as directed. Proper use of infant and follow-on formula products is important to the health of the infant. Social and financial implications should be considered when selecting a method of feeding;


breast milk is best for babies - professional advice should be followed before using infant formula products.



Disclaimer: Site use


You agree to use Natures happiness site for lawful purposes, and not hold Natures happiness directors, officers, employees and representatives liable for any inaccuracies, deficiencies, copyright compliance, legality or decency of material contained herein and in third-party sites, and you hereby waive irrevocably any claim against Natures happiness with respect to such sites.


You must not use this Site or any of our services:


For any reason or purpose which is unlawful, defamatory, harassing, harmful, abusive, invasive of another's privacy or otherwise objectionable;

In a manner which would harm or disrupt this Site or any of our services, or any other person's enjoyment of them;

To transmit viruses or other things which could damage or disrupt computers or telecommunications equipment;

To offend others or harm our business;

To engage in any commercial activity of any form.


Disclaimer Product liability 


To the maximum extent permitted by law, all express or implied guarantees, warranties, representations and other terms and conditions of any kind relating to this Site or its subject matter not contained in these Terms of Use are expressly excluded.


 Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation which cannot lawfully be excluded or limited. This may include the Australian Consumer Law which contains guarantees that protect the purchasers of goods and services in certain circumstances.


Use under the Australian Consumer Law or any other applicable legislation and cannot be excluded (a Non-Excludable Provision), and we are able to limit your remedy for a breach of the Non-Excludable Provision, then our liability for breach of the Non-Excludable Provision is limited to one or more of the following at our option:

1. in the case of goods: the replacement of the goods or the supply of equivalent goods; the repair of such goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired; and

2. in the case of services: the supply of the services again; or the payment of the cost of having services supplied again.

 As stated elsewhere in these Terms of Use, the content of this Site should not be substituted for individual medical advice, you should not use the information contained in this Site to diagnose a health or medical condition or problem, or alter or commence any medical treatment, and you should always check with your healthcare professional before relying on any information posted on this Site. To the maximum extent permitted by law, we will have no liability of any kind to you (whether arising in contract, tort including negligence, statute, equity or on any other basis) in connection with your failure to do so.


 We accept liability to you for claims under or in relation to these Terms of Use for:

1. fraud;

2. misleading or deceptive conduct under the Australia Consumer Law;

3. compensatory damages awarded by a court for breaches of:

1. the Privacy Act 1988 (Cth);

2. the Spam Act 2003 (Cth); or

3. Commonwealth, state or territory anti-discrimination legislation; and

5. any other claim for which we cannot (by law) exclude or limit our liability.

To the maximum extent permitted by law, we will have no other liability to you of any kind (whether arising in contract, tort including negligence, statute, equity or on any other basis) in connection with these Terms of Use or their subject matter.

 A party's liability to the other party is reduced to the extent that the other party's acts or omissions, or those of a third party, contribute to or cause any such liability.

 While we take steps to keep this site free from viruses and other harmful code, we cannot ensure that this is the case. You must, therefore, use up-to-date security software at all times to protect your computer from such viruses and other harmful code.

While we use reasonable commercial efforts to make the Site available, we do not represent or warrant that this Site will be accessible or available on a timely basis, or that access will be uninterrupted or error-free.


Intellectual property


The copyright and other intellectual property rights in the contents of this Site belong to us or our licensors. The copying, redistribution, re-posting, publication, adaptation or alteration of any part of this Site for any public or commercial purposes without our prior written permission is prohibited.

You may use content on this Site for your own personal, non-commercial use, provided all copyright and other proprietary notices are kept intact.

The trademarks, logos, characters and service marks (collectively the "trademarks") displayed on this Site are our registered or unregistered trademarks. Nothing contained in this Site should be construed as granting any licence or right in and to the trademarks without our express written permission. Your use of the Trademarks and contents of this Site, except as provided in these Terms of Use, is strictly prohibited. You are advised that we will aggressively enforce our intellectual property rights in this Site and its contents to the fullest extent of the law, including seeking criminal sanctions.

Images of people or places displayed on this Site are either our property or third-party property used under licence. The use of these images by you is prohibited unless specifically permitted by these Terms of Use or by specific permission elsewhere on this Site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.






All prices are in Australian dollars inclusive of GST. Prices and availability are subject to change at any time, without notice. Natures happiness reserves the right to cancel any order at any time. If an order is cancelled, a full refund of the cancelled order will be made to the customer's account within 3 working days. 


Refund Policy:

Natures happiness will not refund because you have changed your mind after the order has been shipped or tasted, or if you have ordered the wrong product. If there was an error on behalf of Natures happiness or the goods are faulty, goods will be replaced at no extra charge to the customer, or a refund will be given within 3 working days of being notified.

The customer must inform Natures happiness of any error within 10 working days of receipt of the order.


Privacy Policy:

Natures happiness is an organization that is committed to protecting the privacy of our customers. Natures happiness will only use the information you give us to provide our service to you. Natures happiness will not disclose any information to a third party unless legally required to do so, or to provide the service such as postal information to our courier or the post office. 

Natures Happiness only stores your name and email address if you have signed up to receive special offers and the latest new, you can unsubscribe from the list at anytime and you will no longer receive these emails. 

Natures Happiness keeps information you have provided as part of the invoice for tax obligation for a 7 year period before it is shredded and disposed off correctly and in a safe manner. 


If you would like to be forgotten and all information be eased from our system, please contact us by email directly so we can action this.  



Payment for item is made through the checkout process with PayPal or credit card. 

international payment with a credit card may incur bank fee with your credit card provider as all payment are converted to AUD before being processed through the system.

Translations to other languages

We take no reasonability for what has been translated as it has been done so using Google Translate. We try to make sure the Information is correct when it has been translated but only to the best of our ability. If you see something that does not make sense in your language please let us know. Only some pages have been translated not all.